A new platform in the healthcare community connecting clinical and business operations.

Comprehensive features:

Practice Management:
• Patient information
• Appointments
• Consultation records (Patient Charts)
  - ICD10 classifications
• Referrals
• Laboratory analyses
• Prescriptions
• Billing and Claims

Laboratory Link:
• Test result records
• Data interchange

Customer Relationship Management
• eMarketing tool
• Coupon
• Email event reminder (Appointment, Vaccination etc..)
• Patient online appointment
• Reminder tracker (workflow system)

Elderly Service Management:
• Resident log
• Pharmacy operation
- Barcode enabled that helps tracking of logistics operation;
- Streamline operation/communication between Elderly Home and Pharmacy.

Medication Management (Medication packing):
• Dispense operation
- Medication pack with individual blister compartment operation that reduces wastage of expensive medications. Each pack clearly displays the brand prescribed by the doctor, the brand dispensed by the pharmacy and the generic name of the medication, reducing confusion and time wasted verifying the correct medication;
- Medication chart/signing sheet;
- Medication profile sheet;
- Support coloured pill images and description that allows you to confidently identify medication before administering;
- Support coloured patient/resident photos that minimises the risk of medication being given to the wrong person, especially in the case where agency staff are administering medications and may not be familiar with the residents;
- "Tear off and Go" - individual doses, or even a whole day’s medication, to be torn off for a patient going out for lunch, the day or longer.

Financial Management:
• Stock inventory
• Payables and receivables
• General ledger and accounting

Supplier Management:
• Drugs and other medical supplies
• General and office supplies

Document Management:
• Storage and retrieval of documents / images
• Search and archival features

- Internet managed, browser-based application service provider (ASP) model means low setup and operating costs.
- Enhanced security features to safeguard confidential practice and patient data from unauthorised access and loss.

Custom Solutions:
Patient communication can be managed or supplemented through:
• E-mails
• SMS
• Fax
• Mail printouts

- Data and documents may be downloaded and stored locally for flexibility and peace of mind.
- Supports printing of labels - such as drug and patient information
- Barcode enabled - such as patient nbr, drug pack
- Patient registration/appointment cards printing
- and, billing and claims.

Better way, better integration, lower cost of ownership – big payoff

"Ditch the traditional, embrace the ASP model. Consider obtaining an Application Service Provider (ASP) based electronic health record software system. Users “rent” access to software, and vendors provide access to data applications. ASP has the potential to reduce costs associated with EHRs, specifically hardware and maintenance." Miller, R. H., & Sim, I. (2004). Physicians’ use of electronic medical records: Barriers and solutions. Health Affairs, 23(2): 116– 26.

Electronic Medical Record (EMR) (also referred to as Electronic Health Records EHR) and Practice Management (PM) systems have been available for a number of years. However, the considerable adoption challenges, prohibitive costs and inability to remain current have inhibited widespread adoption at the primary-care level.

Challenges
• Be accessible on-demand via any computer, anywhere, and at any time.
• Be highly secure when performing in such a decentralized way.
• Require minimal client-side software and infrastructure.
• Have a highly usable user interface and minimal learning curve
• Provide a high-level of access granularity to allow people in different roles to access the EMR appropriately. For instance, a transcriptionist would be able to enter patient encounter information but never see other notes, lists of patients, or facilities.
• Have consistent up-time and an effective technical disaster recovery plan.

Now, our ClinicalSuitcase - Application Service Provider (ASP) model offers a viable solution.

Economic
The application and related services are fully managed by the service provider and as such there are no costly investments in hardware infrastructure for the inital set-up. ASP users do not require costly and powerful workstations and networks to enjoy a comprehensive and sophisticated software solution. Other than savings in hardware and software implementation, support and maintenance costs are also substantially reduced. Office supply costs are also reduced and transcription fees are eliminated. The overall savings with an ASP are about 30% to 40% lower as compared to a local office network based EMR set-up.

Effective
The comprehensive features and customization will lead to significant improvements in many key areas within your practice:
• Better clinical management with the use of electronic patient records, scheduling charts, flowsheets and medication management tools.
• Better financial and supplier management with the use of comprehensive accounting and stock inventory.
• Better document management is achieved through computerized features in storage, search and retrieval, and archival of documents.
• Better information management is provided since electronic medical records (EMR) will include all occurrences of patient care. The managed information will be comprehensive and sufficiently detailed. Together with our computerized features, valuable information will be available for continuity of care, evaluation, education, research and medico-legal integrity.

Flexible
We provide choices of solution to meet the requirements of individual practices. We can even allow patients to view their medical information, schedule appointments, and complete forms before coming in, all through our website. Services such as these will attract new business and reduce the number of necessary staff. The system with ongoing customizations and modifications, provides flexibility with minimum constraints. As an ASP user, you will always enjoy timely access to the latest features and enhancements. Moreover, practices do not need office-based IT expertise and there are no headaches of backups and costly on-site upgrades.

• Complete scalability to accommodate growth
• On-demand platform that delivers high performance

Secure
Our services are reinforced with a combination of advanced technologies using enhanced security features and back-up systems to safeguard confidentiality, unauthorized access and loss of data. Primary security features and procedures that have been adopted are:

• Latest industry approved 128-bit Secure Socket Layer (SSL) encryption
All information transmitted is secured and encrypted through the use of the industry’s most current and secure encryption technology, the 128-bit Secure Socket Layer (SSL) encryption technology.

• www.ClinicalSuitcase.com is a Thawte Secure Site.
The user can verify the domain name www.ClinicalSuitcase.com - by clicking on the ‘lock’ icon located at the bottom right hand corner of the Internet browser and viewing Thawte’s certification.

• Two-Factor Authentication powered by RSA
RSA SecurID® two-factor authentication is based on something you know (a password or PIN) and something you have (an authenticator)—providing a much more reliable level of user authentication than reusable passwords.

• Automatic time-out
ClinicalSuitcase will automatically terminate a current session after a predefined period of inactivity. This is done to prevent unauthorized usage if the system is left unattended for a prolonged period or if the user has forgotten to logout after use.

Efficient & Accessible
Information is at hand at the time and site of service delivery. Remote connectivity makes information accessible to physicians, anywhere, anytime. In other words, physicians can log on to the system whether they are at practice, home, hospital or or any other location as long as connectivity is available. The physicians will be provided with updated and essential information in order for them to make effective decisions.

Other resources
Clinical Informatics: www.informatics-review.com
   • Spring 2008 Recent Changes to Support EHR Adoption in Solo/Small Practices
EMR Medical Software Information and Resources: electronic-medical-record.blogspot.com
   • June 20, 2008 Affordable EMR Medical Software Options: Is ASP Right for You?
EzineArticles: ezinearticles.com
   • June 02, 2006 Electronic Medical Billing Software - Client-Server Versus Application Service Provider
American Academy of Family Physicians: www.aafp.org
   • March 08, 2005 EHR Pilot Project Shows ASP Model Has Benefits for Small Physician Practices