Natural Resources Business Management System (NRBMS)

Comprehensive features for natural resources trading companies

In Business Today...Information is Power

NRBMS gives businesses quick, easy access to centralized customer and prospect information at your fingertips. Not just contact and call history information, but the in-depth, up-to-date communications history companies need to nurture prospect relationships, close sales and inspire customer loyalty.

A single-tier business solution for all subsidiaries — creating enterprise-wide integration and ensuring real-time information exchange. Such highly secured web-based collaboration platform unifies the people, processes and knowledge that matter most to your business, creating an accurate, up-to-the-moment view of your organization's information, enhancing decision-making, analysis, scenario planning, and ongoing management across your entire business.

Challenges
   •   Be accessible on-demand via any computer, anywhere, and at any time
   •   Be highly secure when performing in such a decentralized way
   •   Require minimal client-side software and infrastructure.
   •   Have a highly usable user interface and minimal learning curve
   •   Have consistent up-time and an effective technical disaster recovery plan

Modules

•   Customer Relationship Management (CRM)    •   Inventory Management (IM)    •   Sales Management (SM)    •   Market Data Management (MDM)

Client Logon         •   佳力控股(香港)有限公司

Features
   •   Business Process Workflow
   •   Contract Printing
   •   Management Information
     -   Clients' statistics
     -   Inventory Forecast
     -   Sales Performance
     -   Market Condition
   •   Provide an online portal for your customers to log in and check status reports

System Workflow Diagram
   •   Sales / 销售流程图解
   •   Inventory / 存货资料流程图解
   •   Visit / 联络纪录流程图解

Benefits
   •   Standardize/streamline process
   •   Better inventory control
   •   Reduce lead time on approval process
   •   Enhance information flow for better decision making
   •   Improve pipeline visibility and forecasts
   •   Boarden accessibility on information at anytime and anywhere

Highly Secure
Our services are reinforced with a combination of advanced technologies using enhanced security features and back-up systems to safeguard confidentiality, unauthorized access and loss of data. Primary security features and procedures that have been adopted are:

• Latest industry approved 128-bit Secure Socket Layer (SSL) encryption
All information transmitted is secured and encrypted through the use of the industry’s most current and secure encryption technology, the 128-bit Secure Socket Layer (SSL) encryption technology.

• www.ClinicalSuitcase.com is a Thawte Secure Site.
The user can verify the domain name www.ClinicalSuitcase.com - by clicking on the ‘lock’ icon located at the bottom right hand corner of the Internet browser and viewing Thawte’s certification.

• Two-Factor Authentication powered by RSA
RSA SecurID® two-factor authentication is based on something you know (a password or PIN) and something you have (an authenticator)—providing a much more reliable level of user authentication than reusable passwords.

• Automatic time-out
ClinicalSuitcase will automatically terminate a current session after a predefined period of inactivity. This is done to prevent unauthorized usage if the system is left unattended for a prolonged period or if the user has forgotten to logout after use.

Mystery Shopping Provider System (MSPS)

Mystery shopping / secret shopping programs measure the service and selling efforts at any or all of your customer contact points

A service that excels in:   •   Mystery shopping   •   Audits of pricing and signage   •   Customer counting   •   Evaluations of selling skills   •   Marketing Intelligence   •   Compliance checks

Logon                    ø     Service Provider            ø     Client            ø     Shopper            ø     Online Registeration - Shopper

Know About the Most Important Key of All - What Is Happening in the Stores.

Learn exactly how customers are being greeted and treated.

  •   Know precisely how your products and promotions are presented.
  •   Identify which stores / employees are not following your guidelines.
  •   Receive detailed evaluations of selling skills and efforts.
  •   Compare your service or prices to your competitors'.
  •   Measure strengths and weaknesses to increase market share.
  •   On-site incentive rewards create excitement & boost participation.

Benefits of mystery shopping

  •   Cost-effective method of monitoring your customer service standards
  •   An effective way of identifying staff in need of further training
  •   A regular summary of strengths and weaknesses which can be your action plan
  •   An effective deterrent against dishonesty, poor service or bad practice
  •   A way of identifying retail outlets which are under-performing

The Internet’s Impact

   •   Wide-ranging impact - with shoppers, clients, and providers
   •   Internet makes information accessible anywhere, anytime create new era to mystery shopper services
   •   Cost effective channel on shopper recruiting
   •   Faster and less expensive data collection systematically
   •   Faster, automated reporting processes
   •   Better validation of questionnaire design process
   •   Round the clock service hours

System Objective

To provide an integrated platform to various processes including Sales Management, Recruitment , Job Assignment, Questionnaire Repository and Management Report Inventory for service provisioning, quality management and data collection.

Benefits of using MSPS

   •   Enhance the corporate image, customer service and increase customers’ stickiness to your service which will enhance your revenue in return
   •   Easy & simple to use (for retrieving & updating customer information)
   •   A web-based application>>>Free for version upgrade

Key Functions

   •   Recruitment Module
      -   Shopper On-line Registration
      -   Shopper Categorization (Segmentation) Administration
   •   Questionnaire Design Module
   •   Job Assignment Module
   •   Management Reporting Module
   •   Three ways workflow management amongst shopper, client and provider

Highly Secure

Our services are reinforced with a combination of advanced technologies using enhanced security features and back-up systems to safeguard confidentiality, unauthorized access and loss of data. Primary security features and procedures that have been adopted are:

• Latest industry approved 128-bit Secure Socket Layer (SSL) encryption
All information transmitted is secured and encrypted through the use of the industry’s most current and secure encryption technology, the 128-bit Secure Socket Layer (SSL) encryption technology.

• www.ClinicalSuitcase.com is a Thawte Secure Site.
The user can verify the domain name www.ClinicalSuitcase.com - by clicking on the ‘lock’ icon located at the bottom right hand corner of the Internet browser and viewing Thawte’s certification.

• Two-Factor Authentication powered by RSA
RSA SecurID® two-factor authentication is based on something you know (a password or PIN) and something you have (an authenticator)—providing a much more reliable level of user authentication than reusable passwords.

• Automatic time-out
ClinicalSuitcase will automatically terminate a current session after a predefined period of inactivity. This is done to prevent unauthorized usage if the system is left unattended for a prolonged period or if the user has forgotten to logout after use.

Email Marketing System (EMS)

Have you checked your email today?

If so, you already know why you need effective eMarketing.

Most consumers check their inbox throughout the day.

Email can reach a customer in minutes, at a fraction of the cost of direct mail.

Email marketing is, as the name suggests, the use of email in marketing communications.

Email marketing is becoming more and more popular because of these advantage:
    - sending email is much cheaper than most other forms of communication
    - email lets you deliver your message to the people (unlike a website, where the people have to come to your message)
    - email marketing has proven very successful for those who do it right

We send your message and marketing materials in text and also attachments for you.

With email marketing, you can easily:
    1. Stay in touch with customers with occasional newsletters
    2. Send Holiday E-Cards and Promotions
    3. Customize Welcome Emails with Special Promos
    4. Send Invitations for events, fundraisers, and webinars
    5. Send E-coupons
    6. Tell customers about new products and services

Let us help you to deliver your message to your target recipients efficiently and effectively.

Custom Solution



At Ordi, we provide our customers with complete, highly adaptable solutions in custom software development as well as consulting and administration tailored to their specific requirements.

We boardly classify website into four categories.

1) Static Page Website;
This is a traditional design theme that information is for display only;

2) Website with programming support;
Flash technique;
. Content Searching;
. Contact Us/Enquiry Form

3) CMS (Content Management System);
This is a revolutionary approach to website surfing experience, and administration concept. When a website is designed under CMS approach, the owner of the website (named Administrator) can provide information to the website, such as input company news, upload photo to gallery, ..., etc.

4) Web-Based Application Development
After the popularity of Broadband services, many corporations (such as Bank) begins to develop web-based application to replace traditional client-server application.

Security, privacy and confidentiality of our customers' data is of paramount importance to us. We are committed to protecting the customer against third party fraud by providing a secure environment through the use of proven industrial security standards and practices, such as firewalls, encryption, have provided for appropriate host and application controls and configurations. In addition to the unique User ID and Password, we also offer customer to use RSA SecurID® (same as HSBC Internet Banking Security Device) as the second factor that is in his or her physical possession for additional identity verification. This second factor should be difficult to be stolen together with the customer's User ID and password.

Software as a service is a model of software deployment whereby a provider licenses an application to customers for use as a service on demand.