Quick walkthrough of consultation process

Step 1: Consultation

After pressing this button at waiting queue panel, a new consultation record will be created for the first patient in the waiting queue.

If the doctor wants to pick up a different patient instead of the first waiting patient,

a) At input area of Patient, enter the name/code and press

b) Click on one of the patients in the waiting queue and press (at the waiting queue panel)

Hot keys:

• Alt-C
• Alt-Q (at the waiting queue panel)

To save and go to next step (Prescription) after entering consultation notes, press at the edit panel.

Hot keys:

• Alt-Y (Save and stay at the consultation page)
• Alt-N (at the edit panel save and go to prescription page)

Step 2: Prescription

A new prescription record ¡§P20070528-0002¡¨ is created for consultation reference ¡§T20070528-0002¡¨.

System supports multiple prescriptions per consultation. To create a second prescription in additional to ¡§P20070528-0002¡¨, select ¡§[new]¡¨ from drop list of prescription reference if required.

Press after entering all the drugs.

Hot keys:

• Alt-U (at the add drug panel)

System will show warning

a) If the patient allergies to any of the prescribed drugs

b) If any of the prescribed drugs is out-of-stock

Instead of entering drugs from ¡§Add drug panel¡¨, doctor could also duplicate from any of the previous prescription of the patient.

After changing the prescription details (if any), press to save and print labels. After pressing , a new pop-up panel for label printing will be shown. If the system is configured correctly with a validated printer name, this additional pop-up panel will be closed by itself in a few seconds time after the printing is completed. doctor doesn¡¦t have to wait nor pay any attention to that label panel.

Press or to go to the billing panel. will save (if any changes) before going to the billing panel.

Hot keys:

• Alt-N
• Alt-B
• Alt-P

• Alt-C (Go back to step-1 / Consultation page)

Step 3: Billing

A new billing records ¡§B20070528-0002¡¨ consisting prescription reference ¡§P20070528-0002¡¨ of consultation reference ¡§T20070528-0002¡¨ is created.

System supports multiple billing per consultation. To create a second billing in additional to ¡§B20070528-0002¡¨, select ¡§[new]¡¨ from drop list of Billing reference. For example, separating billing by consultation and medicine etc¡K

If any default payment package is predefined for the patient, the billing system will automatically pre-filled the billing details. In this example, the patient is predefined as package ¡§AIA¡¨. Doctor could still overwrite any of the billing details when necessary.

To change any of the billing details, doctor could:

a) Select from the drop list of any of the predefined payment package, and press at the Bill Item Detail Panel

b) Select from any previous billing records by pressing

c) Select from the drop list of Billing Item and press to save after changing

Press to confirm the billing record and issue receipt, and subsequently all cash and stock accounting will then be generated.

Hot-keys:

• Alt-T
• Alt-X (Cancellation)
• Alt-V (Go to letter page)
• Alt-C (Go back to step-1 / Consultation page)

Step 4: Letter

Press to save and print except if the preview checkbox is checked, the letter will not be saved.

Doctor have to check the checkbox ¡§Not to refresh the loaded template¡¨ in order to retain his manual changes in the Remark field.

Any changes to any of the drop list will by default trigger the reload of template, unless ¡§Not to refresh the loaded template¡¨ is checked.

Hot keys:

• Alt-P
• Alt-G (To reload template)
• Alt-C (Go back to step-1 / Consultation page)

Others: Reporting

Payment

Income by billing items

Drug inventory

Accounting voucher of a given consultation reference

Others: Day end reporting

Transaction list by payment method

This page helps to reconcile manual payment slips/cash.

Consultation/Visits by day

This page helps to check if any record is incomplete.

P 1/1: One prescription record is created and one prescription¡¦s stock accounting is completed

B 0(1)/1: One billing record is created and confirmed but receivable is not completed

B 1/1: One billing record is created and confirmed, and one billing record¡¦s cash accounting is completed

D 1: One document is attached to this consultation

M 1: One medical record is attached to this consultation

R 1: One laboratory test request form is created linked to this consultation